We attend in Cancun, Riviera Maya and Puebla. Request information here.

Write to us

PANDALABS TERMS OF SERVICE - Last update January 1, 2021


This web platform is operated by PandaLabs, the commercial name of Panda Labs SAPI de CV. Throughout the platform, the terms "we", "us" and "our" refer to PandaLabs. PandaLabs offers this web platform, including all the information, tools and services available to you on this platform, the user is subject to acceptance of all the terms, conditions, policies and notifications established here.

By visiting our platform and / or purchasing something from us, you participate in our "Service" and agree to the following terms and conditions ("Terms and Conditions of Service", "Terms"), including all additional terms and conditions and policies to those referred to in this document and / or available through hyperlinks. These Terms of Service apply to all users of the platform, including without limitation users who are browsers, providers, clients, merchants, and / or content collaborators.

Please read these Terms and Conditions of Service carefully before accessing or using our web platform. By accessing or using any part of the platform, you are accepting the Terms and Conditions of Service. If you do not agree to all the terms and conditions of this agreement, then you should not access the website or use any of the services. If the Terms and Conditions of Service are considered an offer, acceptance is expressly limited to these Terms and Conditions of Service.

Any new functions, or tools that are added to our web platform, will also be subject to the Terms and Conditions of Service. You can review the updated version of the Terms and Conditions of Service at any time on this page. We reserve the right to update, change or replace any part of the Terms and Conditions of Service by posting updates and / or changes on our web platform. It is your responsibility to check this page periodically for changes. Your continued use or access to the web platform after the publication of any changes constitutes acceptance of said changes.



By using this platform, you declare that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent to allow any of your dependents minors use this platform.

You may not use our services for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit worms, viruses or any code of a destructive nature.

The breach or violation of any of these Terms will result in the immediate cessation of your Services.



We reserve the right to refuse the provision of service to anyone, for any reason and at any time.

You understand that your content (not including your credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to adjust or adapt to technical networking or device connection requirements. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, usp of the Service, or access to the Service or any contact on the web platform through which the service is provided, without the express permission of written from us.

The titles used in this agreement are included for convenience only and do not limit or affect these Terms.



We are not responsible if the information available on this platform is not exact, complete or current. The informational contents on this platform are provided for general information only and should not be relied upon or used as the sole basis for making decisions without first consulting a specialist or health professional. Any reliance on material on this platform is at your own risk.

This platform may contain certain medical and scientific information that allows us to provide you with more details about common diseases and their characteristics. This information is provided for your reference only. To receive a diagnosis about your health status or the health status of any family member, it is important that you always go to a general practitioner or specialist. We reserve the right to modify the contents of this platform at any time, but we have no obligation to update any information on our platform. You agree that it is your responsibility to monitor changes to our platform.



The prices of our services are subject to change without notice.

We reserve the right to modify or discontinue the Service (or any part of the content) at any time without prior notice.

We will not be liable to you or any third party for any modification, price change, suspension or discontinuity of the Service.



We reserve the right, but are not obligated, to limit sales of our services to any person, geographic region, or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the amounts of the services we offer. All product pricing or service descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any service at any time. Any service offer made on this platform is void where prohibited.

We do not guarantee that the quality of the services acquired through this platform will meet your expectations, or that any error in the Service that is the responsibility of the laboratory will be corrected.



We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel the quantities purchased per user. These restrictions may include orders placed by or under the same customer account, the same credit card, and / or orders that use the same billing and / or shipping address.

In the event that we make a change or cancel an order, we may attempt to notify you by contacting us via email and / or billing address / phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete and accurate information on the purchase and account used for all purchases made on our platform. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

For more details, please review our Returns Policy.



We may provide you with access to third-party tools that we do not monitor and over which we have no control or input.

You acknowledge and agree that we provide access to these types of tools "as is" and "as available" without warranties, representations or conditions of any kind and without any endorsement. We will not have any responsibility derived from or related to your use of tools provided by third parties.

Any use you make of the optional tools offered through the platform at your own risk and discretion and you must ensure that you are familiar with and approve the terms under which these tools are provided by the third-party provider (s).

It is also possible that, in the future, we will offer you new services through the web platform. These new services will also be subject to these Terms and Conditions of Service.



Certain content, products and services available via our Service may include material from third parties.

Third party links on this platform may lead to third party web platforms that are not affiliated with us. We are not responsible for examining or evaluating content or accuracy and we do not warrant and will not have any liability or responsibility for any third party materials or websites, or for any third party materials, products or services.

We are not responsible for any damage or damage related to the acquisition or use of goods, services, resources, content, or any other transaction carried out in connection with third-party web platforms. Please carefully review the policies and practices of third parties and make sure you understand them before engaging in any transaction. Complaints, claims, concerns or questions regarding third party products should be directed to the third party.



We can, but have no obligation, to monitor, edit or remove content that we consider to be illegitimate, offensive, threatening, libelous, defamatory, pornographic, obscene or objectionable or violates the intellectual property of any of the parties or the Terms and Conditions of Service .

You agree that your comments will not violate the rights of third parties, including copyright, trademark, privacy, personality, or other personal or property rights. Likewise, you agree that your comments do not contain defamatory or illegal, abusive or obscene material, or contain computer viruses or other malware that could, in any way, affect the operation of the Service or any related web platform. You cannot use a false email address, use another identity that is not legitimate, or deceive third parties or us as to the origin of your comments. You are solely responsible for the comments you make and their accuracy. We are not responsible and do not assume any obligation with respect to the comments posted by you or any third party.



Your presentation of personal information through the platform is governed by our Privacy Policy. To see our Privacy Policy, you can enter this link: 



From time to time there may be information on our platform or in the Service that contains typographical errors, inaccuracies or omissions that may be related to descriptions of services, prices, promotions, offers, and availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders if any information in the Service or on any related web platform is inaccurate at any time without prior notice (including after you have completed your order).

We do not assume any obligation to update, correct or clarify information in the Service or on any related web platform, including, without limitation, pricing information, except when required by law. No updated specification or update date applied in the Service or on any related web platform should be taken to indicate that all information in the Service or on any related web platform has been modified or updated.



In addition to other prohibitions as established in the Terms and Conditions of Service, the use of the platform or its content is prohibited: (a) for any illegal purpose; (b) to ask others to carry out or participate in illegal acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe or violate the intellectual property right of us or of third parties; (e) to harass, abuse, insult, damage, defame, slander, discredit, intimidate or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin or disability; (f) to present false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that is or may be used in any way that may compromise the functionality or operation of the Service or any related web platform, other platforms or the Internet; (h) to collect or track personal information of others; (i) to generate spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security elements of the Service or any related web platform, other platforms or the Internet. We reserve the right to suspend the use of the Service or any related web platform for violating any of the prohibited uses items.



We do not guarantee or warrant that the use of our service will be uninterrupted, punctual, secure or error-free.

We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove service for indefinite periods of time or terminate service at any time without prior notice.

You expressly agree that your use of, or the ability to use, the service is at your own risk. The service and all services provided through the service are (except as expressly stated by us) provided "as is" and "as available" for use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no event will PandaLabs, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim, or direct, indirect, incidental, punitive, special or consequential damages. of any kind, including, without limitation, loss of profits, loss of income, loss of savings, loss of data, or any similar damages, whether based on contract, tort (including negligence), strict liability or otherwise, such as consequence of the use of any of the services or products acquired through the service, or for any other claim related in any way to the use of the service or any product, including but not limited to any error or omission in any content, or any loss or damage of any kind incurred as a result of using the service or any content (or product) posted , transmitted, or made available through the service, even if it is advised of its possibility. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.



You agree to indemnify, defend and hold harmless PandaLabs and our parents, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensees, service providers, subcontractors, suppliers, interns and employees, from any claim or demand, including reasonable fees from lawyers, made by any third party due to or as a result of your breach of the Terms of Service or the documents that they incorporate as reference, or the violation of any law or the rights of or third party.



In the event that it is determined that any provision of these Terms of Service is illegal, null or unenforceable, said provision will be, however, effective to obtain the maximum extent allowed by applicable law, and the non-enforceable part will be considered separate from these Terms and Conditions of Service, such determination will not affect the validity of applicability of the other remaining provisions.




The obligations and responsibilities of the parties that have incurred prior to the termination date will survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You can terminate these Terms and Conditions of Service at any time by notifying us that you no longer wish to use our services, or when you stop using our platform.

If, in our judgment, you fail, or it is suspected that you have failed, to comply with any term or provision of these Terms of Service, we may also terminate this agreement at any time without notice, and you will remain responsible for all amounts due until including the termination date; and / or consequently we may deny you access to our services (or any part of it).



Our failure to exercise or enforce any right or provision of these Terms of Service will not constitute a waiver of such right or provision.

These Terms of Service and the policies or operating rules posted by us on this platform or with respect to the service constitute the entire agreement and understanding between you and us and govern the use of the Service and supersede any prior or contemporaneous agreements, communications and proposals. , whether oral or written, between you and us (including, but not limited to, any prior version of the Terms and Conditions of Service).

Any ambiguity in the interpretation of these Terms of Service will not be construed against the drafting group.



These Terms of Service and any separate agreement in which we provide you services will be governed and interpreted in accordance with the laws of the State of Quintana Roo (MX).


You can review the most current version of the Terms and Conditions of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify or replace any part of these Terms of Service by posting updates and changes on our web platform. It is your responsibility to check our web platform periodically to verify changes. Continued use of or access to our web platform or the Service after the posting of any changes to these Terms of Service constitutes acceptance of those changes.



Questions about the Terms and Conditions of Service should be sent to [email protected]



Chat with us